Donald Evans – Superior Loss Services
- Address:
- 900 Forehand Rd
- Pikeville, North Carolina 27863
- Phone:
- Website: http://www.superiorloss.com/
- Contact: Donald Evans
- Email: slsltd1@aol.com
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Complaint #1
By: Burnt!
Superior Loss Services was at our door within hours of us losing our home due to fire. They came to us when we were most vulnerable and made lots of promises about our claim explaining how the insurance company would rip us off.
They told us what a daunting task it would be to collect all of the information the insurance company would want from us. We signed a contract with them 3-10-10. They performed horribly. From the first month it was hard to get a returned phone call.
They did not show up for the court date, they did not collect all of the insurance money, they have not returned a phone call since 1-12-11, they will not release our contract and the insurance company can’t or won’t talk to us since we signed this contract.
My advice- due your homework but most of all do not due business with Donald Evans from Pikeville, NC.
Superior Loss Services, Ltd.
www.superiorloss.com
Toll Free: 1-866-965-LOSS (5677)
Phone: 919-736-9928
Fax: 919-736-9912
E-mail: slsltd1@aol.com
Mailing Address:
PO Box 305
Pikeville, NC 27863
Sincerely,
Burnt!
TAGS
- Bad / Poor Quality
- Bad Customer Service
- Bad Service
- Rip Offs
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It would be helpful to hear what your experience is with this company instead of the fact that you go to church with someone that works there. If you have examples of their performance, please give details. I have noticed that the few posts here that defend this company do not give specific examples….there isn’t much value to that.
Restoration:
Your latest comment in reference to public adjusters in quite interesting. We serve the public to ensure they receive everything they are entitled to in the event of a loss. It is the restoration companies job to help limit the liability of the insurance company at the cost of the insured. Restorators say they can clean anything, which is true. What they can’t do is guarantee that they can put the contents back into the condition they were previous to the loss, and if your familiar with a standard home owners policy that is what they insure for; to be put back in the condition they were previous to the loss. You have insureds sign contracts when they are most vulnerable, and a typical restoration contract states in fine print you are not responsible for how items turn out but the insured is responsible for payment. Unfortunately, this is not explained to them so they don’t understand and they sign their life away. But what do you as restorators care? Nothing! Why? Payday!
As Public adjusters, we assist in making sure the insured IS put back into the position they were prevsious to their loss. We as public adjusters put the insured in the drivers seat while you as restorators team up with Insurance companies to minimize the insurance companies position. Even though the Insurance company still has to pay you, restoration is not what is in the best interest of the insured. The decision to restore an item that went threw loss conditions should be solely up to the insured, not the insurance company. You as restorators are the first to be called upon by the insurance company because they get off cheap and you all come running because it’s a pay day for you. I’ve had a personal experience as a public adjuster with a insurance adjusters who thought he had cleaned/restored a particular item and during our adjustment I simply asked if he would put the item in question in his families house. He answered no.
Restorators put band aids on broken bones and put deodorant on an body that needed a shower. Instead of Restoration as a title maybe PATCH UP would be more appropriate. When we insure, we hope we never have to use it, but in the event we do we would like to think our insurance company is going to help us and put us in the condition we were previous to the loss and not try and patch us and try to aggressively clean our clocks.
Your experiments to aggressively clean and restore comes at the cost of the insured.
The way you mislead and misdirect the insured makes restoration the real scam. Maybe your typing your comment on a restored computer, but I highly doubt it. Who would want to run the risk of another possible fire because of a restoration companies experiment to minimize the cost for the insurance company.
Now whose team are Restoration companies really on?
Our name makes it clear who we care for. The Public!
Now that restoration companies dirty laundry has been exposed, try and put it threw your ozone machines and see what happens.
Very Happy Church Member!!! Donald Evans and Superior Loss Services doubled our money from storm damage!!!!
I would certainly use this company again!!!
Very Happy!!!!
Public adjusters are known to be the scam artists of the restoration industry. They use scare tactics and promise so much and by the end the insured owes money since they took a large cut.
i simply cannot believe how low some people will go. to prey on someone who is in need of help at a time of crisis like this is inexcusable. donald evans and superior loss services should be put in jail forever
totally agree… i dont know how people like this donald evens live with themselves. if you are reading this sir i hope you get whats coming to you
and johnny red too, what happened with you’re case?
zookeeper, what happened with you’re case?
My wife and i were approached by this company butwe got a bad vibe right from the beginning and thankfully stayed away
Hello.
I am the Stricklands and I started this website in hopes that others would not fall victim to my fate, Mr Evans has not taken legal action against me, because everything I have said here is the truth. Do your homework folks you are welcome to call me 919-965-2285.
That’s what I figured, thanks
Didnt think he would… This guy is a liar through and through.
The evidence is not only here but all over the internet. Many people have been taken advantage of by this company. Stay away at all costs!
yeah i have seen posts on other sites about these scammers
Zookeeper, let us know what those sites are, please – I need all the infor. I can get for my suit.
Thanks to this site for providing us with this information about Superior Loss Services. Because of this I am sure you have saved many people from having to go through an awful ordeal.
indeed! the first thing i do when i am approached by anyone like this is to google their name… and bam…. when i googled donald evans and superior loss services this came up. thank god i found it.
Yes, this type of thing is very awful. I hate when people prey on the veunerable like this. Just terrible.
you offered to post details of your legal action against the Stricklands. that was in september. what were the results of that? i am asking either superior or the stricklands to post.
Does anyone know what happened with these legal actions? I tried searching Google but had no luck finding anything.
I dont know what to say on this website but i saw it was the first thing to come up when i googled superior loss services. if what is said here is true and i dont see anything else coming up to show they are a good company, then i guess i gotta look at whats there. they seemed nice but just didnt know. they seemed a bit showy in what they were driving and trying to be on my level. i guess im trying to say that they just didnt sell me on the fact that they would help. ive seen the stuff on this website and sounds like a bunch of people who dont like these people. just think im gonna trust my insurance company and whatever happens well so be it.
I have known both Donald Evans and Arthur Waddell for many years. They are professional in their business and work very hard to make sure each client gets what they should from their insurance company. Mr. Waddell is a fine young man who works very hard to make sure his clients are completely satisfied with the outcome of thier claim. Mr. Evans decided to enter the public adjusting business to make sure unjust was not done to others like the insurance company wanted to do to him. He has had a personal experience dealing with a fire and a non-negotiable insurance company. The problem these days lies with the insurance companies in the fact that they do not want to pay out what they should. Instead, insurance companies are playing games with the clients and trying to make it look like it is the clients fault for the fire or damage. Perhaps instead of attacking these persons and the public adjusting business, it would be more beneficial to address the faulty insurance companies. Superior Loss Services has helped many people with their claims and made sure the client got what they deserved, without the headache of the client trying to fight the insurance company by themselves. These persons are being targeted for personal reasons and not because of their business conduct.
In response to “Honest.”
Do not wanna beat a dead horse here but I’m back to state the obvious. your post in defense of the subject person falls pretty flat since you won’t identify yourself in name, nor in HOW you know Mr. Evans (were you a client? and if so, what were the good things he did for you? You say you have known them for “years,” …in what respect?) You state that Mr. Evans and Mr. Waddell are being targeted here for personal reasons, yet there are many SPECIFIC examples here of PROFESSIONAL concerns, with details, names and phone numbers. I actually have not yet to see any that are of a personal strain. You say that you know of “many” clients that have been helped by these people but you don’t give any first hand knowledge. If you truly knew about their “good” professional performance, so much that you felt so strong about defending them, you’d give solid examples and details. I’m not saying there is anything wrong with posting in defense of someone but it’s suspect in that you say all these posts are “personal” when so many have given staunch, solid examples, and you have none of your own. I challenge you to come back with some, but first I encourage you to discuss this with the people at the NC Department of Insurance about their long-standing investigation against Mr. Evans and Art Waddell. When I called I was advised that Art waddell (senior)was convicted of an insurance related felony and is prohibited from holding an insurance license or even work in the field, yet he is partners with Mr. Evans and his son is involved with the firm too. This was upsetting to learn, because I had been led to believe that Art Waddell is not just a part of the company, but he very much runs that show, so to speak.
Regards, and best of luck to all involved.
perhaps you are scared of who is writing, because of the skeletons in your closet that your afraid of them coming out. best lesson to learn: tell the truth about you and what you have done wrong and let the rest do the same. this, of course we know will never happen, because we don’t want people to see we are bad in any manner, we just want to point out the faults in others. makes you feel better doesn’t it. no argument here, you are hiding just as much as I may be. The question is not what are we hiding, it is what is the truth about Superior Loss Services. I know they do good for all of their clients. The insurance companies are the evils in this.
I didn’t do any research before finding this company …everything I have read is so true..omg seriously, its scary people would go so low…..when families are already at their lowest point…..just remember GOD DON’T LIKE UGLY
Just wanted to state that saying religious things on a website dealing with unfactual misrepresentation of people is probably not the best thing to do. God, as represented to each person in whatever manner they choose to believe, is not interested in being used to express a threat. What wrongs each person does, they have to deal with God in their own way. We are all responsible for our own actions. God does like ugly, because we are not perfect people. If we are physically deformed, society deems us as ugly, if we smoke a cigarette that is considered ugly and if we hide our skeletons to make ourselves look better than others then we are being false only to God and ourselves. Think about it this way, have you ever done anything wrong? Did someone judge you for the rest of your life? Do you hold a grudge against someone that you have held on to for a long time? Then Maybe it is time to open up to God and work on yourself. One cannot help the world if their own life and spirit is not in order. God likes love:)
LOL… Saying religious things is bad? Then you go on a religious rant? Whose the real donkey? Why are you posting on this site then? I think the amount of comments about this company says enough.. lol
It was not stated that saying religious things is bad. It was stated that perhaps we should all look at ourselves before judging others. Superior Loss Services doesn’t deserve this negative attention without having some positive attention for the good that this company has and is doing. There is not a single person who has written something on this site that hasn’t themselves done something wrong in life or not been “perfect” in handling situations. So if you would like, let’s talk about your faults and wrongs. I can admit to mine and ask forgiveness from God.
It’s called freedom of speech and your comment to this person sounds real mature. go for it mr. true donkey, lol
haha that has even less logic, my comment was about a comment by someone saying they should bring up religion..Wouldn’t that be freedom of speech? I was saying exactly the opposite idiot, that people can write anything, this person complained about a comment and then went on to write exactly the same type of post, hence being a hypocrite.. lol..
comment, comment, comment, comment, comment,comment, view, view, view , opinion, opinion,opinion, bs, bs, bs ,bs, you win, you win, you win, you are right, you are right, you are right, and why we don’t just go ahead and ALL of us state who we are, what actually happened and why we choose this website to complain about Superior Loss Services. Why not spend the time complaining the facts where it really matters, the people in charge of maintaining the public adjusting license. While at it question the insurance companies we pay our money to for our “protection”.
Sounded too good to be true. Should have known. Wish we had done research. Should coulda woulda. This man seems so genuwine. Arthur Waddell seemed slimy et fishy but Donald Evans said don’t worry, he might seem slimy but he is good at what he does. Donald Evans seemed like he couldn’t really answer our questions. We thought it all seemed seedy but we needed help. Turns out we were right. They have disappeared and we are at a stand still with our claim. Insurance company says they want to settle but since we have contract with these snakes they won’t do anything until we get back in touch with them, so that means when the insurance company pays, Superior Loss Services will get a percentage. We just don’t know what to do. BEWARE DONALD EVANS scam scam scam. BEWARE ARTHUR WADDELL fraud fraud fraud. You might not be able to trust your insurance company but you CANNOT TRUST these men. They promised the world then left us hi and dry. We can’t even get a call back. Our insurance company has put us on the back burner because of this. We are in a bad position. Can someone help? Email grampagee1@gmail.com Want to do something but don’t know what to do.
Best of luck to you. I am in a similar situation and do not know who to turn to. I will be contacting a lawyer soon to see if I have any additional options.
It’s scary how nice these people come off in real life. But then you read the stories here and you can tell that they really are monsters underneath it all.
Julie, at first I wasn’t going to respond, but then then it became irresistible. I have a job and hobbies. I post only when someone contacts me about SLS. I have no personal agenda. Get my way? what does that mean? Oh, you mean I didn’t get what your husband ( yes your husband ) promised he was going to do for us, well that is what I hired him for. By the way I know you are either Donald, or his wife posing as someone else, because you would be the only one who knows my husband just died. Keep posting, because every post makes this more popular in the search engines.
Linda, you obviously need a job or hobby. You post eroneous crap on here everyday, so it seems. Have you nothing else better to do than to beat a dead horse? Apparently, you have a personal agenda to discredit Donald Evans and Superior Loss Services because you didn’t get your way. Every other negative posting is clearly from ex-employees who felt they were deserving of something that they did not earn, thus trashing the owner. I’ve never met a more honest and trustworthy person such as Mr. Evans and if I were reading this blog to research SLS for personal use, I would think you are a horrible, vendictive person and would trust a homeless person before I would give merit to anything you had to say. Seriously, get a job….a hobby…a man…something that will keep your stupid a** off the internet. I think someone should start a blog about YOU! It would more likely be posted on the “FREAKING INSANE” website.
let me tell you people something. I started this website. I am burnt. Everything I have posted is the truth. For the record, why would Donald Evans call me and beg me to remove this. Because he knows it is true. Listen folks, let me say this, if you need a good representative for your claim, please talk to Josh , he posted further up and I have met him and he has been in my home. He worked with Donald and left Donald because he recognized a snake when he saw one, You don’t have to believe a word I have said, but I am not posting because I am bored I promise. Mr Evans did everything I said and my name is Linda Strickland and you are welcome anytime to call or email me.
Thank you Linda for posting this. Unfortunately I saw it a bit too late but I am sure you have helped others avoid these people. My condolances about your husband as well.
I have been working with Mr.Evans and his company for a few months. He has been helpful, answering all my call and evening meeting with me, plus send me information about what’s going on…….Mr. Evan, I thank u for doing a very professional, honest and being a great friend…..yes he was at my front door when it all this first took place, and he has been there for me and my family every since….
Over the past decade, my experience has been great! They have always responded to my emails, calls, and most importantly my concerns. Just like any website we must filter the information and understand what is credible. Names such as “Burnt” or “One of the Many” is not exactly credible or found in a baby naming book. I wish more people would take the stance that Donald has taken and have the confidence to mention their name. But, I guess we could all hide behind a keyboard and point the preverbal finger. Isn’t it great to be American! Oh yes, this is from a Veteran! RLTW!
Mr. Williams, you voice your concerned about the people who choose not to state their names and you doubt their credibility, yet their posts give very specific examples of experiences with this company. Yours, on the other hand, it would be helpful if you gave examples of your “great experience” with the company. What situation is being handled by his company (did you have a fire?)? What does his company do specifically that is great? The only detail that I saw in your comment that really stood out was “decade.” If I knew it would take a decade to settle a claim with Mr. Evan’s company, I would just choose to handle it on my own!! Plus, I was led to believe that Mr. Evans company has only been in existence around three years, so how could you have over a decade of experience? Clarification would be appreciated, and please accept my apologies if I am offbase.
Also, it may be the case that some of these individuals do not want to give there name as they may be bringing suit against Mr Evans. It’s Just a thought.
Does anybody know of a good attorney that can take over my case with Donald Evan..please email lilbootsie21@gmail.com
Michael,
I just dropped you an email…..
JD, could you send me an email too? Or anyone else out there for that matter. I am also looking for a good lawyer to deal with these people. dantman@gomail.com
I DONT WANT TO B A part of this.
I worked for Donald Evans in his restarant, when i left he was having i.r.s. agents showing up looking for him. This says he has been doing insurance for so many years but he was just running the restarant, it was called crossroads in pikeville north carolina. there was alot of money coming in there. I only typed this up because ON THANKSGIVING DAY two people showed up at my door from the insurance department asking all these qestions about donald evans and some man name arthur waddell, why i do not know and do not want to know,they kept asking. He paid me to cash out his waitstaff. I do know that donald evans is a man who is not truthfull to his wife I know he cheeted alot. he has a bad reputashun for the wemen that’s all I will say. Does anyb0dy know if crossroads is still in business, and if donald evans has started another busines?
Deare Mr. Evans,I too can see how a website such as this one would be a concern to a business owner such as you. As far as I can tell no research is done to validify what is stated here. We might not be the most succesfull people in the world but we are not stupid. That is why, before my wife and I posted our thoughts, we did do our own research by talking to the people who have used your company, we do NOT do this out of “ill will,” and our words were not “unfounded” at all. The reports we got out there were not pretty much not good, and our “gut feeling” about the people in your company seemed to tell the truth because we called to the NC Department of Insurance about Arthur Waddell Senior., who seems to be the manager of your company but did not give us a good feeling, and we were told that the information given here is true, he was convicted of insurance fraud and is not allowed to legally be doing this job. They told us where we could go there websight and search his name and see that his license was revoked. We didn’t even have to give them much information because they recognized his name right away.
Are these the facts that you state are “nonsense and unfounded?” The people we talked to say it’s all true. If you ran your business honestly and with reputable associates you wouldn’t have “ill-willed” people out there.
Dear Relieved and other faceless and nameless individuals:
This website supports trash talk with no sound basis for the allegations being made. It allows People without identifying themselves to make false and incorrect accusations. Payback.com is all about a payday for themselves and is also faceless and nameless and impossible to contact directly. They also provide a platform for competitors and other ill willed individuals to misrepresent facts and falsely distribute unfounded information. I would ask that anyone with common sense to contact me directly for the names and contact information for individuals and corporations who we have successfully represented over the years. In fact Mr. Josh Condit who was represented by myself personally benefitted greatly and now has started his own public adjusting firm from his home and chooses to use this website as a marketing tool to falsely slander myself and firm. All the other “stuff” on this website is nonsense and unfounded and being fed by negative nameless individuals and competition.
I ask anyone who has real questions or concerns contact me directly and not rely on this website for the information posted in false and inaccurate.
In closing, myself and my firm will no longer respond to anything put on this website for it only supports the misinformation and trash that this website continues to allow and distribute.
Sincerely,
Donald Evans
President Superior Loss Services
Toll Free: 1(866)965-5677
Personal Cell Phone: 1(919)580-5898
Donald,
So if ALL these posts about you are false, why are their millions of companies that don’t have claims about them. The world is out to get you? Every person commenting here is lying because they are just bored? Or is it more likely there is some pattern going on? It seems to me that in most cases the masses are usually right.
My wife and I recently met with Superior Loss Services people and we really hoped they could help us, but there was a nagging feeling that they were not honest people, so we did some research that brought us here. We are so glad. We won’t go down that road and are grateful for the input.
One note that might be helpful – we were approached by several different people in that firm. It might be helpful if you people post the names of each individual you dealt with, in case they are out there representing themselves individually.
Good luck out there to all.
Mr. Evans called me today and asked me to take this website down. As I told him, I do not own the website and I’m free to post truthful information on this site, which I have done. It is not up to me whether anyone does business with him or not, but as a citizen of the United States of America and the constitution I retain the privilage to say truthful words on this site. If you have a good relationship with SLS then you are free to say so as well.
If your are the son of Arthur Waddle, I was talking about your father, and his career before you came along. If you are following his footprints, good lord help you. He has caused allot of damage and its hard to believe you would want to follow that.
In response to ‘one of the many’ I am Arthur C. Waddell Jr. and I am a licensed Public Adjuster in North Carolina, South Carolina, and Georgia. Also, Superior Loss Services has no clients in New York, and would welcome any phone calls with any questions or concerns. (704)351-7174
I continue to conduct my professional career in a ethical, legal and professional manor.
The NC Department of Insurance has an investigation pending with regard to Superior Loss Services, Ltd. This is public knowledge, available to anyone who inquires.
I am a client of Superior Loss Service. I have entered into business with Arthur Waddell, and then met Donald Evans; Superior Loss company. I own a small company in upstate New York. Mr. Waddell helped me with a claim, but I was not aware that he was not licensed to do so. He took a much greater fee than he origianlly said. He is a crook, and this man is brilliant in how he gets away with what he does, he is a fast talker, I don’t believe it will end well for him. His days in prison will be revisited.
Folks,
The calls just keep coming in. I actually heard from the client who had their claim money embezzled by The company Mr Evans worked for. It was Arthur Waddell’s wife. They lost everything. The company was not bonded and 3 years later they still do not have their money. Now that is just bad! They have a practice of taking the insurance money and depositing in their account. Then 10 days later they write you a check. In this case the poor victim’s check bounced because they had the funds embezzled
For those of you who have read these false and malicious postings: I and my firm continue to conduct our business in a legal and professional manner. While I have been aware of the malicious and false postings by the Strickland family and friends of the family and perhaps some even by aliases being used by Mrs. Linda Strickland, this website allows these postings without any foundation. I and my firm at first tried to ignore these foolish, false and malicious accusations. However, in a recent meeting with members of my firm, we reviewed this website and most recent posting. As a result, I have instructed our general counsel to immediately institute legal action against the Stricklands and others if they are identified to these actions, which we take very seriously and will be happy to post the outcome of this litigation as it progresses. That being said, I would welcome a direct conversation with anyone who might read these postings and would like to hear the real story directly from myself. I can be reached at (866) 965-5677 (office) (cell) (919) 580-5898. I welcome anyone’s calls and look forward to hearing from anyone.
Thank you: Donald Evans, Superior Loss Services, LTD., President
Supplementing my earlier posting of today, I failed to comment on this important fact: FACT: The Strickland family filed a formal complaint against our firm with the Better Business Bureau. Our office responded directly to the BBB and the complaint was closed with no action taken. I also would be willing to share the complaint and answer and welcome you to verify this with the BBB.
dear extremely pleased, since I started this blog I’ve had over 40 phone calls from people who are just like me. not pleased. If they treated you good, then you are the exception and not the rule, but having talked with others I find your association with Donald Evans and Superior Loss Services untrustworthy. I can’t imagine them treating you different than others I’ve talked to.
I have worked with Superior Loss Services when I was at a vulnerable time and in my life and could NOT have been more pleased! They were NEVER slanderous towards other companies and yes, they did show up the next day but, that’s THEIR JOB! My insurance company was there even faster trying to get me to settle so they could pay me the least amount possible.
Their team took a large amount of time and care to make sure everything was handled as quickly and appropriately as they could when my house burned down. However, insurance companies are very difficult to deal with and I am thinking that those that are upset are likely displacing their anger. Words cannot express how thankful I am for Mr. Evans and his team!
We hired Superior Loss Services, they were at our door the next day like vulchers on a dead animal. All they did was talk bad about other Public Adjusters and how they were going to get us so much money. They attacked all their competition so they could build themselves up, I found it to be disgusting. After we signed with them you could not get a returned phone call, not one. We hired their competition and we have been very pleased. I have spoken to other fire victims that have had the same problems with that company. I hate to talk bad about anyone but I felt I should share.
Yes Superior Loss Services will take your money and not do what they said. Total rip off.
Julie,
I never asked you to comment in the first place. This website is designed to let others know about companies people should be aware of. I’m not sure how you even got here unless of course Mr Evans directed you here. You certainly were not searching for a Public adjuster, so therefore I beleive you to be irrevalent to the whole conversation. Just sayin !
I can express my feelings just like you. And for the “just sayin”……grow up.
Yes I did read your comments. He was not at your door within 24 hours, it was 2 weeks. Again, insurance companies make things extremely difficult and I think you are directing your anger at the wrong person. You can think what you want of Donald Evans and his company but I can tell you that he wouldn’t air dirty laundry about you, so why do you feel it appropriate to do this to him? If I had a blog for every company that did me wrong (i.e. cell phone co., energy co., ins co.) I would have a page 3 miles long. It doesn’t make any difference. Fine, you feel you were wronged? This blog makes no change in your circumstance. It won’t right any wrongs you feel were done to you. But I can assure you that Superior Loss Services is a highly respected company. I won’t respond to any more of your comments. I know him professionally and personally, not that it’s any of your business….Just sayin!!
Julie,
If you were to read and comprehend my initial comments you would understand that what you said “who didn’t get what they wanted and are now lashing out” is false. I encourage you to go back and re-read them. It has nothing to do with getting what I want. If you know Mr. Evans so well, then you may want to ask him to respond to my comments.
1. was his company at my door within hours of my home burning?
2. did he not tell us that our ins. company wa going to try to settle for the least amount and rip us off?
3. did he not tell us what a daunting task it would be to count every item we lost including every toothpick?
4. did he return our phone calls without us having to call him 100 times.
5. did his company show up for court on 7-12-10 to pick the umpire, ( no they did not )
6. did we have to contact an attorney before he would release our contract?
and personally I’m glad to report this information if it helps just one person.
also, have you ever done business with this company, or are you just friends, just saying!
Strickland,
I know Donald Evans personally, and I can assure you that the person who created this blog is someone who didn’t get what they wanted and are now lashing out. Superior Loss Services is a respectable, law abiding and VERY professional company and anyone who says different is completely misinformed. Mr. Evans would never “rip anyone off.” I find it advantageous for you to go online to get your revenge because something didn’t work out your way. I’ve been in the legal field for over 15 years and what you’re doing is flat out SLANDEROUS!! In my opinion, he would have a better case against you! Your loss is a tragedy, but Mr. Evans didn’t cause it. You are causing him loss on a daily basis, so I hope that allows you to sleep better at night. Mr. Evans if you’re reading this, I would contact a lawyer to have this blog removed from the internet.
Your friend and trusted colleague, Julie Byrer
Have any of you considered calling NCDOI? Thats what they are for. Their investigators do the work for you. Instead of slamming each other, call them up. Superior Loss is not an insurance company, but they are collecting monies from your insurance. Therefore all public adjusters are governed by NC DEPT OF INSURANCE. If you suspect your claim was mishandeled, call them up.
well maybe you should file a complaint with the BBB, then if your claim is true he’ll be more entitled to do something about it
P.S. you mentioned the attorney general, but they will ask if you went through the step of the BBB… i know this from experience
Good Luck
The BBB is useless and anyone who has any experience with it knows that. It is totally pro-business and companies can easily get negative things removed. Furthermore, it does no service to consumers like Get Payback does, if you search around in Google for companies you never see BBB in the results, so unless you go to there site every time you want to use a service or buy a product it serves no purpose. I was so thrilled to see this claim on GetPayback.com because I was researching Superior Loss Services online, and now that I have seen this page it’s obvious they are not a company I would want to work with. If I had gone to the BBB and seen their distorted reality of this company I would have never known the type of information contained here.
Thanks Get Payback!
Dave,
I never lied about who I was, I never gave my name in the first comment. It was Mr Evans who called us Mr and Mrs. Ken strickland, and that is not our name. I repeat, that is not our name. You may want to do business with them, great ! let me know how it works out for you. PS, their A rating means
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Superior Loss Services, LTD’s rating include:
Length of time business has been operating.
Factors that raised Superior Loss Services, LTD’s rating include:
No complaints filed with BBB.
BBB has sufficient background information on this business.
just to put my 2 cents in as im not saying any side is right or wrong but…
seems kinda fishy that the poster of the complaint lied about who they were at first
Superior Loss has a A- rating with BBB and no complaints in its almost 3 years of existence.
also if you google Superior Loss Services complaint, nothing comes up but this….
EXCUSE ME! “the fabrication of the claim we wanted Donald Evans to present”? Well, this is beginning to turn childish. I stand by my initial comments. Superior Loss Services and Mr Evans was at our door within hours of us losing our home due to fire. They came to us when we were most vulnerable and made lots of promises about our claim explaining how the insurance company would rip us off.
They told us what a daunting task it would be to collect all of the information the insurance company would want from us. We signed a contract with them 3-10-10. They performed horribly. From the first month it was hard to get a returned phone call.
They did not show up for the court date, they did not collect all of the insurance money, they have not returned a phone call since 1-12-11, plus I need to make one more point. We tried to cancel the contract with them many times and at one point Mr Evans brought his wife to our home to convince us they were going to fulfill all of their promises. What hog wash. This may be the first complaint Mr Evans you’ve gotten on payback but I sincerely doubt this is your only complaint.
Mollie, I have no way to get in touch with you but my # is 919 965-2285 call me anytime. I think the Attorney General might want to look into this business and their practice. If you look on the internet most public adjusters do not collect a fee until they collect all of your claim, Mr Evans always made sure he got his money first.
Burnt, please email me, I had this company work a claim for me.
This is Donald Evans, these people are the Stricklands, the only clients we have ever had a problem with. These people can not even tell the truth on who they are, imagine the fabrication of their claim that they wanted us to present on their behalf. We at Superior Loss have a plethora of clients that would tell anyone with concern how we have succesfully represented them at there time of loss.
Anyone with real concern, do not hesitate to contact me.
Thank-You.
There are so many companies like Superior Loss Services that try to jump on other people’s bad fortune. It is so sad that people like Donald Evans resort to these type of tactics when families just experienced a great tragedy.
I am so pleased I Googled Superior Loss and found this comment from “Burnt”. My nephew had been give their information and was telling me about them. I told him in a day and age, we had to be careful and let me do some research. I love good, honest people that tell it like it is and warns others of wrong doers. I am NOT going to get in the middle of your debate with one another, but “Burnt” your information helped me make my decision and I intend to make sure my nephew has the same information. No one should be taken advantage of when they are down on their luck
Thanks again !!!
Mr. Evans and his so called very professional team are all untruthful. When the pressure to resolve our claim was put on them they would just tell you another lie or not return the calls.
When we got fed up with the lies and made threats to end the contract they would show up with their spouse’s and have them tell us what a great firm they were.
Yes, we feel we were easy prey to them. We had just lost our home to fire and we were staying in a motel. They showed up within a couple days with their wonderful story and false promises. After the bulk of the settlement was paid they completely stopped working on the claim but still told us they were. After contacting our insurance company we found some of our claim was never submitted to them for processing.
Please be aware of wolves in sheep’s clothing.
In response to Mr. Evans – First of all, we are not Mr and Mrs. Ken Strickland. And second Mr. Evans did not comment from the first month and it was hard to get a returned phone call.
They did not show up for the court date, they did not collect all of the insurance money, they have not returned a phone call since 1-12-11
As far as our settlement we got exactly what our insurance company offered us the first month, of course less Mr Evans fee, so actually we lost money. If you need to discuss this further with me please leave your phone # and I will be happy to call you
I am Donald Evans President of Superior Loss Services Ltd. I am part of a very professional team and feel i must comment on the “Burnt” allegation. “Burnt” is Mr. and Mrs. Ken Strickland of Selma, NC. There alleged allegation as regards our firm are false, misleading, and true misrepresentation of the real facts. The Stricklands (Burnt) had extremely fair settlement as a result of our firms efforts. If you wish to contact me to discuss this further please do not hesitate to contact me direct.
1-866-965-Loss(5677)
Sincerely,
Donald Evans
Good site